Shipping Policy
ALTÆR
Last updated: October 2025
At ALTÆR, each piece is produced on-demand in collaboration with our production partner ASBX. Production begins after the Pre-Order Period ends to ensure quality and sustainable manufacturing. This means your order is created especially for you once it is placed.
Shipping Timeframes
This product is part of a limited Pre-Order drop.
Production begins after the Pre-Order period ends.
Estimated shipping date: December 4th, 2025.
Once shipped, you’ll receive a tracking email.
Please note: Delivery times may vary depending on customs, local postal services, holidays, or unexpected delays.
Shipping Costs
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Shipping costs are calculated automatically at checkout based on your delivery address and the items ordered.
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From time to time, ALTÆR may offer free shipping promotions.
International Shipping
We ship worldwide 🌍.
Customs duties, import taxes, or local fees may apply and are the responsibility of the customer.
Tracking
As soon as your order is shipped, you will receive an email with your tracking number to monitor the progress of your package.
Please note that tracking updates may take up to 48 hours after dispatch.
Service Interruptions
In rare cases, unexpected events (e.g., strikes, natural disasters, pandemics, or issues with logistics partners) may delay deliveries.
We will inform you immediately if such disruptions occur and work to minimize the impact.
Questions
Customer Service – ALTÆR
If you have any questions about shipping or delivery, please contact us at: